BLOG ARCHIVES
5 Star Service Club
Latricia Friend has created a platform using ClubHouse and her “room” called the 5-Star Service Club to help reach Private Service Professionals and bring them together to chat about Private Service related topics.
A Summer Home’s Readiness // Preparedness and Pre-Arrivals
If you’re a little like me and many of my private service colleagues, this may be your favorite part of the job; the annual relocation to your principal’s summer home.
A Uniformed Staff
I am excited today to talk with you about uniforms, insignias, and pride… wearing a matching uniform and sporting a name tag with a particular position identified, makes all the difference in the pride and effort expended by staff.
Amy’s Got Crackers // Love and Gratitude in a Treat
This recipe was originally featured in an article I wrote for Pet Friendly magazine in 2009. It has been adapted to a crunchy treat for one of my canine companions, King Svenny by his dog walker extraordinaire, Ms. Amy.
Are Agencies Working for You? // Q&A with Paul Ryan
At one of our monthly Member Talks, Paul Ryan, of Ryan Staffing Group, answered your questions about working with an agency and offered suggestions about how agencies can better serve candidates and EMs trying to place staff. Login to watch the video replay.
Back to Basics With Polo and Tweed
Regardless of where you are in the world, the standards of service have been influenced by the British. Polo and Tweed offers a thoroughly modern take on household service delivery that can be applied in any setting
Backoffice Admin Outsourcing
ABOUT THIS TALK We’ll be discussing back office management and the ways Hudson Staffing Services can help including: • Setting…
Become an Author
We invite and encourage experts in high value property and lifestyle management to share their insights, experiences, and stories.
Building an Association for Estate Managers
We’re organizing a strategic planning committee to discuss first / next steps. At this time, we’re inviting members of the Estate Management Network to join the committee. We’re looking for 7-12 people who represent the different facets of our community.
California’s ‘Silenced No More’ NDA Act SB-331
Recent headlines revealing that Jeffrey Epsteins’s House Manager and Staff had been instructed, and bound by non-disclosure agreements, to share nothing of the activities going on in the home brought the topic of NDA’s to the forefront of conversation.
Call for Contributors
We want it all; your stories, experiences, tips, tools, contacts, what NOT to do… anything that can be helpful or insightful to other Estate Managers.
Canva Template // Employee Handbook
Canva templates are an easy way to get started on your HR materials. We’ve created a template for an Employee Handbook for Estate staff for our Members.
Chicago’s Domestic Employee Contract Mandate
Under a new rule for the City of Chicago that takes effect Jan. 1, anyone who hires a domestic worker must provide them with a written contract in their primary language, as requested by the worker, regardless of their status as an employee or independent contractor.
Code of Ethics for the Private Service Industry – On Demand
A discussion about Ethics within the private service industry with an educator, a retired butler, and a placement agent. Thomas Kaufmann, CEO of The International Butler Academy, The Netherlands Chris Allen, retired butler based in the US, Jenni Vaughan, Estate Staffing Director of Domestic Match and Private Chef Match, based in Northern California.
Common Mistakes to Avoid in an On-site Interview
This is it, the key moment all the previous steps have been preparing you for. What happens next will be the difference between being offered a dream job or experiencing the nightmare of rejection or even worse, the acceptance of a horrible fit.
Conserving Historic Trees
When managing a multi-acre historic property, there is extra attention to be paid to significant historic trees.
Cover Your Assets // Understanding Service Contracts
I love contracts. I like knowing what I’m obligated to and what the vendor is obligated to in very clear terms. I’m spending someone else’s money on someone else’s property, so I want to make the right decisions and I want to be covered.
Creating a Space for Your Team
In almost every home I’ve taken on as an Estate Manager, Director of Residences or even a project manager, one