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5 Star Service Club

Latricia Friend has created a platform using ClubHouse and her “room” called the 5-Star Service Club to help reach Private Service Professionals and bring them together to chat about Private Service related topics.

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Human Resources

A Uniformed Staff

I am excited today to talk with you about uniforms, insignias, and pride… wearing a matching uniform and sporting a name tag with a particular position identified, makes all the difference in the pride and effort expended by staff.

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Agencies

Are Agencies Working for You? // Q&A with Paul Ryan

At one of our monthly Member Talks, Paul Ryan, of Ryan Staffing Group,  answered your questions about working with an agency and offered suggestions about how agencies can better serve candidates and EMs trying to place staff. Login to watch the video replay.

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Training

Back to Basics With Polo and Tweed

Regardless of where you are in the world, the standards of service have been influenced by the British. Polo and Tweed offers a thoroughly modern take on household service delivery that can be applied in any setting

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Community

Become an Author

We invite and encourage experts in high value property and lifestyle management to share their insights, experiences, and stories.

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Community

Building an Association for Estate Managers

We’re organizing a strategic planning committee to discuss first / next steps. At this time, we’re inviting members of the Estate Management Network to join the committee. We’re looking for 7-12 people who represent the different facets of our community.

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Community

Call for Contributors

We want it all; your stories, experiences, tips, tools, contacts, what NOT to do… anything that can be helpful or insightful to other Estate Managers.

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Family Office

Chicago’s Domestic Employee Contract Mandate

Under a new rule for the City of Chicago that takes effect Jan. 1, anyone who hires a domestic worker must provide them with a written contract in their primary language, as requested by the worker, regardless of their status as an employee or independent contractor.

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Career

Code of Ethics for the Private Service Industry – On Demand

A discussion about Ethics within the private service industry with an educator, a retired butler, and a placement agent. Thomas Kaufmann, CEO of The International Butler Academy, The Netherlands Chris Allen, retired butler based in the US, Jenni Vaughan, Estate Staffing Director of Domestic Match and Private Chef Match, based in Northern California.

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