If you haven't informed or instructed your vendors on how the property needs to be cared for, they probably don't know what to do. It's worth taking time to note the general procedures and expectations for all vendors.
Creating Vendor Guidelines
Creating Vendor Guidelines
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Kimberly Varney
Kimberly has over 20 years' experience acquiring and operating luxury homes for Sports and Entertainment figures, Fortune 500 Executives, and impact-driven philanthropists. Her experiences cover a broad spectrum of development and management from project planning to property acquisition, construction, and estate management.
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Establishing Staff Protocols for Medication Management
EMN
Managing a principal’s medications presents a challenge that must be addressed through clear authority and structure to meet obligations under HIPAA, protect the principal’s medical privacy, and eliminate common liability gaps. Estate Managers must take the lead in establishing protocols and training staff on their responsibilities.
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Primary Roles in Estate Management
Kimberly Varney
There are 4 primary estate management roles: Property Manager, House Manager, Estate Manager and Director of Properties. We identified the skills, education, experience, and expectations of each role, as well as the process for entry and progression.
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The Estate Brand
Kimberly Varney
An estate brand is both an ideology and a physical manifestation of aesthetic, design and service. It represents the intended reputation or expectations of the home. PRO content.
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