Whether the estate is hosting a holiday ball, various cocktail parties, or family dinners, one fundamental aspect never changes: Creating a spotless venue.
Haul out the Holly – Holiday Prep and Cleaning
Haul out the Holly – Holiday Prep and Cleaning
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M.F. Marcum
I am the main-house manager at an equestrian estate in Ocala, Florida. I work with a team of 20+ managing 600 acres with 3 homes, barns, stables, and an airstrip with offices. My job focuses on the main house service for family and guests. I work under an Estate Manager and Director of Residences.
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Standard Operating Procedures
Kimberly Varney
SOPs provide a common set of expectations for all stakeholders by establishing uniformity in task execution. With clear, step-by-step instructions, SOPs minimize variations in performance regardless of who is carrying out the task.
House Hacked (Yes, That’s a Thing Now)
Kimberly Varney
As we begin a discussion on cybersecurity, where do 'smart homes' fit in? While I love the ease of resetting the alarm or adjusting the lights the from my phone after hours, I have to consider how to mitigate the risks if my phone (or anyone on staff who had controls) was lost or hacked.
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Ask an Expert – Marc Sorensen Leandro on Emotional Intelligence in the Job Search
EMN
In our most recent Ask and Expert chat on the Estate Management Network Member’s app, recruiter Marc Sorensen Leandro shared his thoughts on the crucial role of emotional intelligence (EQ) in private service staffing.
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