Whether the estate is hosting a holiday ball, various cocktail parties, or family dinners, one fundamental aspect never changes: Creating a spotless venue.
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Whether the estate is hosting a holiday ball, various cocktail parties, or family dinners, one fundamental aspect never changes: Creating a spotless venue.

SOPs provide a common set of expectations for all stakeholders by establishing uniformity in task execution. With clear, step-by-step instructions, SOPs minimize variations in performance regardless of who is carrying out the task.

As we begin a discussion on cybersecurity, where do 'smart homes' fit in? While I love the ease of resetting the alarm or adjusting the lights the from my phone after hours, I have to consider how to mitigate the risks if my phone (or anyone on staff who had controls) was lost or hacked.

In our most recent Ask and Expert chat on the Estate Management Network Member’s app, recruiter Marc Sorensen Leandro shared his thoughts on the crucial role of emotional intelligence (EQ) in private service staffing.
