Written by Gwen Yngayo
Exactly how does a household conduct effective Employee Performance Reviews? Just as no two homes are exactly alike, nor should evaluation processes be exact copies. There are nuances to every home and every family. Good Performance Reviews take this into account. That said, there are certain common denominators that can assist Employers or their Representatives establish fruitful review processes.
Written by Pamela Queen
Alongside overseeing the estate’s operations and staff, Estate Managers may find themselves fulfilling the crucial role of an HR Manager.
Written by Melissa Jensen
I get asked to review resumes daily, and I have to say – it’s something I absolutely love doing! There’s nothing quite like helping candidates find the perfect words to… […]
Written by Kimberly Varney
Every estate has unique staffing needs. A practical formula helps estate managers evaluate property size, service expectations, and household operations to build a team that keeps everything running smoothly.
Written by Kimberly Varney
Documenting disciplinary actions for domestic employees is necessary to comply with labor laws, ensure fairness and consistency, and provide a record for performance evaluation and improvement. An Estate Manager should include a progressive discipline policy in their Employee Handbook and Estate Manual. PRO Content
Written by EMN
In our most recent Ask and Expert chat on the Estate Management Network Member’s app, recruiter Marc Sorensen Leandro shared his thoughts on the crucial role of emotional intelligence (EQ) in private service staffing.
Written by Kimberly Varney
As we move into 2024, it’s important to review and update employee handbooks to align with new standards and expectations.
Written by Kimberly Varney
Annual performance reviews serve as a strategic tool, offering a recap of the past year’s accomplishments, challenges, and opportunities for growth.
Written by Kimberly Varney
Estate Managers are tasked with a unique responsibility not only to oversee the daily operations of an estate, but to build a staff that works well together and fits into the culture of the home. When it comes to hiring it’s essential to look beyond traditional skills and experience.
Written by Kimberly Varney
In the world of ultra-high-net-worth estate management, where expectations for impeccable service are sky-high, Estate Managers must possess more than just technical expertise. The secret ingredient that sets exceptional Estate Managers apart is their emotional intelligence.
Written by Kimberly Varney
Approaching the owner and/or their financial manager to discuss additional staffing needs requires a tactful and strategic approach. We’ve created a guide for Estate Managers with some key points to effectively communicate the need for expanding household staff, ensuring a successful outcome for all parties involved.
Written by Kimberly Varney
An individual may require a Non-Disclosure Agreement (NDA) to protect their privacy and personal confidential information. By having an NDA in place, they can legally require anyone who interacts with them to keep this information confidential. PRO Content.
Written by Kimberly Varney
Facilities Managers cover a wide field with a diverse range of responsibilities, depending on the size of the property and the needs of the Estate Manager.
Written by Kristin Twiford
Finding the right housekeeper for a high net worth household can be challenging, and today, the market is more competitive than ever. Here, you’ll find everything you need to know, from job descriptions, salaries and benefits, to the questions the experts always ask in the interview process.
Written by EMN
Morgan Stanley collaborated with Botoff Consulting to conduct a compensation survey of household staff. This study is the first in the family office world that focuses solely on private service roles.
Written by Kimberly Varney
The best method for letting a staff member go is to conduct an exit interview as part of off-boarding. We’ve created a guide and templates that will explain the process.
Written by Kimberly Varney
Your employee handbook should be reviewed annually to reflect the changing professional environment as well as the evolving preferences of your principal.
Written by Peter Van Ryder
As a private service placement agency, it is our job to source the proverbial “perfect candidate.” The question here is where does the “perfect candidate” come from?
Written by M.F. Marcum
I am excited today to talk with you about uniforms, insignias, and pride… wearing a matching uniform and sporting a name tag with a particular position identified, makes all the difference in the pride and effort expended by staff.
Written by Joanie Veage
With the idea that some roles are interchangeable and have quite the same functions. They may look like a hybrid role. They are not
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