Service isn't technical, it's emotional. Yes, you should be able to address the -'whatever is not working', but an Estate Manager must also manage the people experiencing the situation, or responsible for it, with grace and composure.
The Role of Emotional Intelligence in Estate Management
The Role of Emotional Intelligence in Estate Management
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Kimberly Varney
Kimberly has over 20 years' experience acquiring and operating luxury homes for Sports and Entertainment figures, Fortune 500 Executives, and impact-driven philanthropists. Her experiences cover a broad spectrum of development and management from project planning to property acquisition, construction, and estate management.
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