Documenting disciplinary actions for domestic employees is necessary to comply with labor laws, ensure fairness and consistency, and provide a record for performance evaluation and improvement. An Estate Manager should include a progressive discipline policy in their Employee Handbook and Estate Manual. PRO Content
In our most recent Ask and Expert chat on the Estate Management Network Member’s app, recruiter Marc Sorensen Leandro shared his thoughts on the crucial role of emotional intelligence (EQ) in private service staffing.Â
As we move into 2024, it’s important to review and update employee handbooks to align with new standards and expectations.
Annual performance reviews serve as a strategic tool, offering a recap of the past year’s accomplishments, challenges, and opportunities for growth.
Estate Managers are tasked with a unique responsibility not only to oversee the daily operations of an estate, but to build a staff that works well together and fits into the culture of the home. When it comes to hiring it’s essential to look beyond traditional skills and experience.
Alongside overseeing the estate’s operations and staff, Estate Managers may find themselves fulfilling the crucial role of an HR Manager.
In the world of ultra-high-net-worth estate management, where expectations for impeccable service are sky-high, Estate Managers must possess more than just technical expertise. The secret ingredient that sets exceptional Estate Managers apart is their emotional intelligence.
Approaching the owner and/or their financial manager to discuss additional staffing needs requires a tactful and strategic approach. We’ve created a guide for Estate Managers with some key points to effectively communicate the need for expanding household staff, ensuring a successful outcome for all parties involved.
An individual may require a Non-Disclosure Agreement (NDA) to protect their privacy and personal confidential information. By having an NDA in place, they can legally require anyone who interacts with them to keep this information confidential. PRO Content.
Facilities Managers cover a wide field with a diverse range of responsibilities, depending on the size of the property and the needs of the Estate Manager.
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