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Category: Human Resources

Documenting Employee Disciplinary Actions

Documenting disciplinary actions for domestic employees is necessary to comply with labor laws, ensure fairness and consistency, and provide a record for performance evaluation and improvement. An Estate Manager should include a progressive discipline policy in their Employee Handbook and Estate Manual. PRO Content

The Role of Emotional Intelligence in Estate Management

In the world of ultra-high-net-worth estate management, where expectations for impeccable service are sky-high, Estate Managers must possess more than just technical expertise. The secret ingredient that sets exceptional Estate Managers apart is their emotional intelligence.

Navigating the Process of Requesting Additional Staff

Approaching the owner and/or their financial manager to discuss additional staffing needs requires a tactful and strategic approach. We’ve created a guide for Estate Managers with some key points to effectively communicate the need for expanding household staff, ensuring a successful outcome for all parties involved.

High Profile Privacy // An Intro to Nondisclosure Agreements

An individual may require a Non-Disclosure Agreement (NDA) to protect their privacy and personal confidential information. By having an NDA in place, they can legally require anyone who interacts with them to keep this information confidential. PRO Content.

How to Find a Private Housekeeper for a High Net Worth Household

Finding the right housekeeper for a high net worth household can be challenging, and today, the market is more competitive than ever. Here, you’ll find everything you need to know, from job descriptions, salaries and benefits, to the questions the experts always ask in the interview process.

The Exit Interview

The best method for letting a staff member go is to conduct an exit interview as part of off-boarding. We’ve created a guide and templates that will explain the process.

Update Your Employee Handbook

Your employee handbook should be reviewed annually to reflect the changing professional environment as well as the evolving preferences of your principal.

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