Estate Management Network

Archives

Category: Human Resources

The Exit Interview

The best method for letting a staff member go is to conduct an exit interview as part of off-boarding. We’ve created a guide and templates that will explain the process.

Read More »

A Uniformed Staff

I am excited today to talk with you about uniforms, insignias, and pride… wearing a matching uniform and sporting a name tag with a particular position identified, makes all the difference in the pride and effort expended by staff.

Read More »

Estate Staffing Design

A staffing design plan can be used to pitch your plans to the family office, the Chief of Staff, or whoever will need to approve your hiring. This exercise can also be the basis for your staffing budget, job descriptions, and scheduling.

Read More »

How to Train Household Staff and Retain Them

When you hire new household staff, you cannot expect them to know exactly what you want or how you want it done. Even though you may have covered some of the job requisites during the interview process, you still need to develop an effective household staff training plan.

Read More »

Cross-Training Household Staff

Cross-training among staff members is a great way to get everyone on the same page and to build consistency with service delivery. The experience provides an opportunity for employees to grow professionally while expanding their skill sets and strengthening their bond with the team.  PRO MEMBER CONTENT

Read More »