Privacy Policy
Effective Date: 01.01.26
The Estate Management Network respects the privacy of its members, customers, website visitors, and other users. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how it is retained.
Information We Collect
We may collect information you provide directly to us, including your name, email address, mailing address, telephone number, account information, professional information, membership information, purchase history, course activity, communications, and form submissions.
When you use the website, we may also collect technical information such as your internet protocol address, browser type, device information, pages visited, referring website, and general website activity.
Payment information is processed through third-party payment providers. The Estate Management Network does not generally receive or store complete credit card numbers.
How We Use Information
We may use your information to:
- Create and manage accounts and memberships
- Process purchases and payments
- Provide access to products, courses, workshops, and other services
- Respond to questions and communications
- Send account, purchase, membership, and service-related notices
- Send newsletters or marketing communications when permitted
- Maintain business, financial, and transaction records
- Improve the website, products, and services
- Prevent fraud, misuse, and unauthorized access
- Enforce agreements and policies
- Comply with legal and regulatory obligations
Membership and Account Information
Information associated with your account may include membership status, purchases, course enrollment and completion activity, community participation, and other activity necessary to provide your account and membership services.
You are responsible for keeping your account information current and protecting your login credentials.
Purchases and Payment Processing
When you make a purchase, information necessary to complete and document the transaction may be shared with payment processors, ecommerce providers, financial institutions, fraud-prevention services, and other providers involved in processing the transaction.
Those providers handle information according to their own privacy policies and contractual obligations.
Courses, Workshops, and Digital Products
We may retain records of course registrations, progress, completion, purchases, downloads, and access to digital content as necessary to provide services, maintain account records, and administer purchased content.
Cookies and Website Technologies
The website may use cookies and similar technologies to operate the site, maintain login sessions, remember user preferences, process purchases, improve performance, understand website usage, and support security.
Third-party services used on the website may also place cookies or use similar technologies.
You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.
Email Communications
We may send transactional emails relating to accounts, memberships, purchases, courses, and other services.
Marketing and newsletter communications may also be sent where you have subscribed or where otherwise permitted by law. You may unsubscribe from marketing emails using the unsubscribe link included in those communications.
Unsubscribing from marketing messages does not prevent necessary transactional or account-related communications.
Third-Party Service Providers
We may use third-party providers to operate parts of the Estate Management Network, including website hosting, ecommerce, payment processing, email delivery, analytics, course delivery, community features, forms, security, and data storage.
These providers may access personal information only as necessary to perform services on our behalf or as otherwise permitted by their own agreements and applicable law.
Sharing of Personal Information
We may share personal information:
- With service providers necessary to operate the website and provide services
- To process transactions
- With professional advisers or contractors where reasonably necessary
- To investigate fraud, security incidents, misuse, or payment disputes
- To enforce our Terms and Conditions or other agreements
- When required by law, court order, subpoena, or other legal process
- In connection with a merger, restructuring, transfer of operations, or similar organizational transaction
We do not sell personal information for monetary compensation.
Information Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, legal, accounting, tax, fraud-prevention, dispute-resolution, and recordkeeping needs.
Retention periods may vary depending on the type of information and service involved.
Information may remain temporarily in secure backups or archival systems after deletion from active systems.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or loss.
Online systems cannot be guaranteed to be completely secure. You are responsible for protecting your account password and notifying us if you believe your account has been accessed without authorization.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
Certain information may need to be retained for transaction records, legal obligations, fraud prevention, dispute resolution, enforcement of agreements, or other legitimate business purposes.
Residents of jurisdictions that provide additional privacy rights may exercise those rights as required by applicable law.
Children’s Privacy
The Estate Management Network website and services are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
External Websites
The website may contain links to third-party websites or services. The Estate Management Network is not responsible for the privacy practices, security, or content of those independent websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal obligations.
The current version will be posted on the website with its effective date.
