Regardless of where you are in the world, the standards of service have been influenced by the British. Polo and Tweed offers a thoroughly modern take on household service delivery that can be applied in any setting. They offer reasonably priced course modules on everything from silver service to etiquette. If you can afford to take the course upgrade that comes with the handbook, I recommend that. The handbooks are packed with information and a great resource to refer back to or share with your staff. 

“At Polo & Tweed we want our clients to have the very best service they deserve and we work to help all of our candidates reach excellence so they can attain their career goals. Our trainers are top of the line professionals with years of experience as domestic staff both in their professional careers and teaching. Apart from their technical knowledge, our training staff offers tips and advice on all the little things that take service from great to impeccable. It is their inside knowledge that gives you a unique insight into the tips of trade.

As a British company (London based) we hold the highest standards for domestic staff. Principals, managers, and domestic staff professionals from around the world look to us for training because they know the British history and culture we embody sets the bar for professional service.”

You can find their online courses here: https://poloandtweed.com/courses/online-e-learning-courses

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