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Summerizing a Seasonal Home

It’s that time of year again....It's HOT in South Florida. Many of my fellow Estate Managers have headed north while we're left to close up homes for the summer.

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Standard Operating Procedures

SOPs provide a common set of expectations for all stakeholders by establishing uniformity in task execution. With clear, step-by-step instructions, SOPs minimize variations in performance regardless of who is carrying out the task.

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How to Train Household Staff and Retain Them

When you hire new household staff, you cannot expect them to know exactly what you want or how you want it done. Even though you may have covered some of the job requisites during the interview process, you still need to develop an effective household staff training plan.

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Tips To Train Your Billionaire – On Demand

Forbes Magazine reported that in 2020 there were roughly 500 new billionaires in the US – many hiring an Estate Manager for the first time. Here's our chance to train our employer by: shifting out-of-date expectations, implementing boundaries and providing win/win solutions to our industry's toughest challenges, to create a sustainable position that you love.

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