Leader vs Manager: Leadership within the Estate
Elite Estate Manager Anthony Barlow shares his core philosophy on leadership in private service; Be a leader, not a manager. His insight and experience are invaluable. This is a must-watch.
Estate Management Network
Archives
Category: Leadership
Book of the Month
9
Workforce Planning and Scheduling
Unreasonable Hospitality
The Fricks Collect: An American Family and the Evolution of Taste in the Gilded Age
The Art Thief: A True Story of Love, Crime, and a Dangerous Obsession
Supportive Accountability: How to Inspire People and Improve Performance
Martha Stewart's Gardening Handbook: The Essential Guide to Designing, Planting, and Growing
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Books
49
Wine A Tasting Course: From Grape to Glass
Types Of Wine Glasses
Things Great and Small: Collections Management Policies (American Alliance of Museums)
The Winterthur Guide to Caring for Your Collection (Winterthur Decorative Arts Series)
The Visual Handbook of Building and Remodeling
The Simple Art of Napkin Folding
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Collections
6
Things Great and Small: Collections Management Policies (American Alliance of Museums)
The Winterthur Guide to Caring for Your Collection (Winterthur Decorative Arts Series)
For the Love of Books: Designing and Curating a Home Library
Collection Care: An Illustrated Handbook for the Care and Handling of Cultural Objects
Caring for Your Cherished Objects: The Winterthur Guide
Basic Condition Reporting: A Handbook, 5th Edition
Housekeeping
7
The Pocket Butler's Guide to Good Housekeeping: Expert Advice on Cleaning, Laundry and Home Maintenance
The Folding Book
Martha Stewart's Homekeeping Handbook
Laundry: The Home Comforts Book of Caring for Clothes and Linens
Home Comforts: The Art and Science of Keeping House
Field Guide to Stains
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The Role of Emotional Intelligence in Estate Management
Service isn’t technical, it’s emotional. Yes, you should be able to address the -‘whatever is not working’, but an Estate Manager must also manage the people experiencing the situation, or responsible for it, with grace and composure.
Chain of Command as a Management Tool
A private estate requires coordinated leadership to maintain continuity, uphold standards, and manage a diverse set of responsibilities. An internal chain of command is the system that defines who gives direction, who receives it, and how accountability is maintained across the property.
Navigating a Profession Defined by Crisis Mitigation
Combating crisis fatigue requires a critical management strategy that prioritizes both efficiency and sustainability. The goal is not just to manage immediate challenges but to create a structured approach that balances urgent demands with recovery periods, strategic delegation, and proactive planning.
Estate Manual Essential: The Organizational Chart
Providing luxury service in a HNW residence demands highly-personalized attention to detail. One of the most effective tools for an estate team to deliver on that expectation is an organizational chart
Empowering Our Community: Sharing Expertise in Estate Management
The Estate Management Network thrives on the collective knowledge of its members. As seasoned professionals, you possess a wealth of specialized knowledge gained from years of managing complex households. By sharing your insights, you not only guide newcomers through potential pitfalls but also spark innovation in established practices.
Beyond Job Skills and Experience: Interview for Soft Skills
Estate Managers are tasked with a unique responsibility not only to oversee the daily operations of an estate, but to build a staff that works well together and fits into the culture of the home. When it comes to hiring it’s essential to look beyond traditional skills and experience.
The First 90 Days
Charles MacPherson has put together a playbook for your first 90 days.
The Great Debate: Hybrid Roles
Our panel discusses the pros and cons of hybrid roles, which roles can / shouldn’t be combined and if the roles are sustainable, among other points.
Tips To Train Your Billionaire – On Demand
Forbes Magazine reported that in 2020 there were roughly 500 new billionaires in the US – many hiring an Estate Manager for the first time. Here’s our chance to train our employer by: shifting out-of-date expectations, implementing boundaries and providing win/win solutions to our industry’s toughest challenges, to create a sustainable position that you love.
Workshop – Developing Standards for an Estate Manager
Following the Panel “What is an Estate Manager”, we’ll dive a bit further into the ways an Estate Manager is defined in an effort to create some standards for EMs, Agents and Employers. We’ll provide a link and worksheet for you to help develop this new set of standards.
How to Navigate Common Challenges of Working in the Private Sector
Jessica Vann, of Maven Recruiting, shares her experiences with the challenges of landing a position and creating a successful career path in private service. PRO MEMBER CONTENT