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Ask an Expert – Wayne DeCoste on Residential Security

Ask an Expert – Wayne DeCoste on Residential Security

The Estate Management Network recently hosted an insightful "Ask an Expert" session featuring Wayne DeCoste, founder of Rescor Group, who shared his expertise on residential security for high-net-worth properties.

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Establishing Staff Protocols for Medication Management

Managing a principal’s medications presents a challenge that must be addressed through clear authority and structure to meet obligations under HIPAA, protect the principal’s medical privacy, and eliminate common liability gaps. Estate Managers must take the lead in establishing protocols and training staff on their responsibilities.

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Documenting Employee Disciplinary Actions

Documenting disciplinary actions for domestic employees is necessary to comply with labor laws, ensure fairness and consistency, and provide a record for performance evaluation and improvement. An Estate Manager should include a progressive discipline policy in their Employee Handbook and Estate Manual. PRO Content

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Chain of Command as a Management Tool

A private estate requires coordinated leadership to maintain continuity, uphold standards, and manage a diverse set of responsibilities. An internal chain of command is the system that defines who gives direction, who receives it, and how accountability is maintained across the property.

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