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Member Spotlight: 20 Questions with William Hiley

Member Spotlight: 20 Questions with William Hiley

William Hiley is the Founder and Principal Estate Manager at Hiley and Associates, overseeing historic and architecturally significant properties across Washington, DC. With 26+ years of experience, he brings deep expertise in property oversight, household operations, and the care of fine art, silver, and antiques. A Citadel graduate and Master Gardener, Will combines disciplined leadership with a refined understanding of estate preservation and long-term stewardship of both historic and modern residences.

Favorite task at work?
Event planning and execution

A tool you swear by?
Moleskin notebook

Most memorable project?
Recreating a historic 18th century structure for a single, one night event

If I wasn’t in private service, I’d be…
Gardening

Preferred way to stay organized?
Written calendar

Career advice in 5 words or less?
Do or Do Not

First job?
Farm hand

How do you start your day?
Coffee

Most-used app at work?
Uber

A skill you’re improving?
Time management

Ideal day?
Challenging and full of problem solving

Most challenging aspect of your job?
Keeping the mundane fresh and challenging

Best part of the private service community?
Shared experience

What’s your biggest time-saver?
Always keeping my phone on hand

Best advice you’ve received?
Love for the day, in the day

Paper or digital?
Paper

Early bird or night owl?
Both

A skill every estate management professional needs?
Patience

Favorite place?
The Silver Vault in Charleston

What’s your focus this year?
Growing our client base

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Planning Ahead for 2026

As we look ahead to 2026, the Estate Management Network has started our strategic planning, and we’d like for you to be a part of that. This community was built for Estate Managers, and it should continue to reflect what you want and need from it. Please take a few minutes to share your thoughts.

Outsourcing Grounds Services

Most estate properties employ a small crew in-house to do the everyday maintenance and care for the grounds. When it comes to big projects or specialty services, however,  it may be necessary to outsource landscape needs. PRO MEMBER CONTENT

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