Standardizing Service with Task Sheets
Creating repeated task sheets can help streamline and automate routine tasks, saving time and reducing the likelihood of errors or missed details.
Estate Management Network
Archives
Category: Standards
Book of the Month
9
Workforce Planning and Scheduling
Unreasonable Hospitality
The Fricks Collect: An American Family and the Evolution of Taste in the Gilded Age
The Art Thief: A True Story of Love, Crime, and a Dangerous Obsession
Supportive Accountability: How to Inspire People and Improve Performance
Martha Stewart's Gardening Handbook: The Essential Guide to Designing, Planting, and Growing
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Books
49
Wine A Tasting Course: From Grape to Glass
Types Of Wine Glasses
Things Great and Small: Collections Management Policies (American Alliance of Museums)
The Winterthur Guide to Caring for Your Collection (Winterthur Decorative Arts Series)
The Visual Handbook of Building and Remodeling
The Simple Art of Napkin Folding
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Collections
6
Things Great and Small: Collections Management Policies (American Alliance of Museums)
The Winterthur Guide to Caring for Your Collection (Winterthur Decorative Arts Series)
For the Love of Books: Designing and Curating a Home Library
Collection Care: An Illustrated Handbook for the Care and Handling of Cultural Objects
Caring for Your Cherished Objects: The Winterthur Guide
Basic Condition Reporting: A Handbook, 5th Edition
Housekeeping
7
The Pocket Butler's Guide to Good Housekeeping: Expert Advice on Cleaning, Laundry and Home Maintenance
The Folding Book
Martha Stewart's Homekeeping Handbook
Laundry: The Home Comforts Book of Caring for Clothes and Linens
Home Comforts: The Art and Science of Keeping House
Field Guide to Stains
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Strategic Planning for Estate Managers
Our strategic planning guide provides a clear framework for estate managers to define priorities, set goals, and structure long-term operational plans. Includes step-by-step guidance and a full sample plan for reference.
Making a Home for the Holidays
With some remote planning and a set-up playbook, a temporary residence can provide a familiar and welcoming experience for the family and guests. Take what you need from this guide to make your holiday relocation as stress-free as possible so you all can enjoy the season.
Summer Staffing: Hiring Temporary Support
Prepare for summer staffing in the same way you plan for property readiness, vendor maintenance, or seasonal upgrades. Build the calendar, allocate the budget, confirm the resources, and have documentation ready before the season begins.
A Formula for Estate Staffing
Every estate has unique staffing needs. A practical formula helps estate managers evaluate property size, service expectations, and household operations to build a team that keeps everything running smoothly.
Estate Manual Essential: The Organizational Chart
Providing luxury service in a HNW residence demands highly-personalized attention to detail. One of the most effective tools for an estate team to deliver on that expectation is an organizational chart
Boundaries in Private Service
What are your thoughts on boundaries in private service? What do you tell your staff? How do you train them to understand where the line is?
Monthly Workshop // Setting the Standards for an EM
Part of the ongoing mission of the Estate Management Network is to develop standards and best practices for Estate Managers. We received a wide-range of responses from the workshop participants and invite you to add your thoughts in the form below. PRO MEMBER CONTENT