There are 4 primary estate management roles: Property Manager, House Manager, Estate Manager and Director of Properties. We identified the skills, education, experience, and expectations of each role, as well as the process for entry and progression.
Prepare for summer staffing in the same way you plan for property readiness, vendor maintenance, or seasonal upgrades. Build the calendar, allocate the budget, confirm the resources, and have documentation ready before the season begins.
Do you conduct a year-end review with your vendors and contractors? It’s one of the most effective ways to assess the strength of your service network and make informed decisions before extending any agreement. A proper review looks at services delivered and the outcome of those services on your operations and budget and provides a non-contentious format to approach renegotiation or scope or cost before entering a new contract.
As my dining room looks more like Santa’s workshops every day, I find myself envying the gift rooms at the homes of past employers. A gift room takes a little work to set up but it can save you during those moments when you need a birthday gift in 5 minutes, or when you're handed a 100 hostess gifts as guests arrive. Like everything in estate management, It's about having a system that works when life gets busy, which is most of the time. Set it up properly once, and you'll never go back to wrapping gifts at your desk again.
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