Lead Time Realities

Once you've chosen frames and fabrics for custom furniture, you'll be given a 'lead time', meaning the amount of time from the payment receipt to delivery of the furniture. This timing can be critical.

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The Secret Language of Laundry

In many estates, the laundress is handling some of the most fragile and irreplaceable items in the house. One of one couture gowns and suits made by hand on Savile Row require expert care. The skilled laundress knows not only how to interpret laundry care symbols, but has an extensive repertoire of textile reactions to liquids, heat, steam, chemicals, and common care methods.

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Beyond Job Skills and Experience: Interview for Soft Skills

Estate Managers are tasked with a unique responsibility not only to oversee the daily operations of an estate, but to build a staff that works well together and fits into the culture of the home. When it comes to hiring it's essential to look beyond traditional skills and experience.

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Four Key Consistencies

Four Key Consistencies

What’s something hard to find and almost impossible to recover once lost? Your integrity. When we think about integrity, we typically see it as a trait on the same level as honesty or truthfulness. However, we could protect our integrity if we saw it as the sum of our honesty, discretion, and respect, especially in a luxury setting.

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