Interviews // Stand Out from the Herd
EMN
Looking for a private staffing job is about setting yourself apart from the field. That is a cliché and this article is about clichés and avoiding them.
Estate Staffing Design
Kimberly Varney
A staffing design plan can be used to pitch your plans to the family office, the Chief of Staff, or whoever will need to approve your hiring. This exercise can also be the basis for your staffing budget, job descriptions, and scheduling.
How to Train Household Staff and Retain Them
Tiffanie Kinder
When you hire new household staff, you cannot expect them to know exactly what you want or how you want it done. Even though you may have covered some of the job requisites during the interview process, you still need to develop an effective household staff training plan.
Cross-Training Household Staff
Kimberly Varney
Cross-training among staff members is a great way to get everyone on the same page and to build consistency with service delivery. The experience provides an opportunity for employees to grow professionally while expanding their skill sets and strengthening their bond with the team. PRO MEMBER CONTENT
Engaging an Agency for Hiring Household Staff – On Demand
EMN
Gold Porter, CEO of Riveter Consulting Group, shares her insight on working with agencies to place your household staff.
The Private Service Job Description – On Demand
EMN
The key to getting the staff you need, the job you want, or satisfying your client’s request lies in the job description. Learn how to write one in this on-demand session.
HR Q&A With Lisa Petrello and Stella Martins
EMN
Estate Manager Stella Martins and HR Advisor Lisa Petrello, from GTM Payroll Services, discuss important household HR issues including pay, PTO, termination, Covid, and what to include in an employee handbook.
Online Scheduling and Payroll with Deputy
Adam King
One of the responsibilities I take on as an Estate Management EA is to handle the admin for scheduling staff and submitting their timesheets for approval. At any given time I have to track staff at over a dozen locations throughout the country, which can makes this a very time consuming task.
Employment Contract Templates
EMN
As of January 1, 2022 all domestic worker employers in Chicago will be required to provide a written contract to their workers. Below are comprehensive sample contracts for home cleaners, nannies / childcare workers, and caregivers created by Arise Chicago. PRO MEMBER CONTENT
Slack for Your Estate Team
Kimberly Varney
Of all of the things that need to be streamlined and organized, communication should be at the top of any Estate Manager’s list. Slack pulls a huge portion of minor texts and emails out of your inbox and into a repository for the entire team to reference and creates a platform for targeted group communication. Here’s how to set up Slack for your team. PRO MEMBER CONTENT