Each estate is an ecosystem unto itself – with its own unique processes, rhythms, and culture. And, like any estate ecosystem, each has a cast of characters with particular skill sets who must learn to work together
How To Manage The Estate Ecosystem
How To Manage The Estate Ecosystem
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Jason Shelby
My expertise lies in skillfully overseeing customer success teams in enhancing customer service strategies, innovating new processes, and managing overall functionality to maximize customer retention and growth. Through my experience, I have become adept in overseeing a wide variety of responsibilities to optimize customer success while demonstrating a steadfast commitment to coaching and leading high-performance teams.
Result-oriented and experienced Digital Marketing Specialist with an established track record with exceptional new digital marketing plans, promotional budget management.
Outgoing problem-solver, I develop good internal and external relationships through outstanding leadership, teamwork, and project management capabilities that push forward new ideas while optimizing ROI and increasing customer interface satisfaction.
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EMN Guide // HomeZada for Home Inventory
Kimberly Varney
HomeZada is a great tool for building a home inventory. It's cloud-based, offers a desktop client and mobile app, and is highly intuitive, cutting the time it takes to get work done. While HomeZada is very easy to navigate, we've put together this easy set-up guide to get you to the home inventory tool as quickly as possible. PRO MEMBER CONTENT
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Opening a Winter Home for the Season
Kimberly Varney
This time of year, many estate teams are headed to ski resorts and mountain homes to set up for the season. Their goal is to ensure that owners are met with a home that feels like a private luxury resort in which to entertain their family and guests. There are certain steps an Estate Manager can facilitate to prep the home for incoming residents.
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Beyond Job Skills and Experience: Interview for Soft Skills
Kimberly Varney
Estate Managers are tasked with a unique responsibility not only to oversee the daily operations of an estate, but to build a staff that works well together and fits into the culture of the home. When it comes to hiring it's essential to look beyond traditional skills and experience.
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