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Evaluating Vendor Performance: Before You Renew, Review

Evaluating Vendor Performance: Before You Renew, Review

Do you conduct a year-end review with your vendors and contractors? It’s one of the most effective ways to assess the strength of your service network and make informed decisions before extending any agreement. A proper review looks at services delivered and the outcome of those services on your operations and budget and provides a non-contentious format to approach renegotiation or scope or cost before entering a new contract.

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Ask an Expert // The State of the Estate with Kelly Fore Dixon

In this Ask an Expert episode, I spoke with Kelly Fore Dixon of Estate Management Systems. Many of you know Kelly from her earlier work helping estate teams build house manuals, but her services have expanded. She now offers full estate evaluations and strategic operations support for properties that need more structure, more clarity, and more stability.

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Beyond Job Skills and Experience: Interview for Soft Skills

Estate Managers are tasked with a unique responsibility not only to oversee the daily operations of an estate, but to build a staff that works well together and fits into the culture of the home. When it comes to hiring it's essential to look beyond traditional skills and experience.

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