A new business model offers House Manager jobs to candidates with no prior experience in household management. The questions our industry should be asking is what level of experience, judgment, and demonstrated competence should stand behind the title “House Manager,” and what are we going to do about it?
A private estate requires coordinated leadership to maintain continuity, uphold standards, and manage a diverse set of responsibilities. An internal chain of command is the system that defines who gives direction, who receives it, and how accountability is maintained across the property.
After 15 years of teaching The Essentials of Household & Estate Management, Estate Management Solutions has redesigned The Essentials Class to enhance its impact on you and your career path!
The fire evacuation policy is the starting point of an integrated fire safety and security plan that every Estate Manager should develop for the properties they manage.
What are your thoughts on boundaries in private service? What do you tell your staff? How do you train them to understand where the line is?
When you hire new household staff, you cannot expect them to know exactly what you want or how you want it done. Even though you may have covered some of the job requisites during the interview process, you still need to develop an effective household staff training plan.
Being knowledgeable of safety standards and best practices can mean the difference between a smoothly running household and accidents or injuries for yourself or your staff. As the Estate Manager, you should provide guides, instructions, and manuals as well as include MSDSs in easily accessible notebooks or your Estate Manual for your staff to access when needed. Here are some item to include in your training and manual… PRO MEMBER CONTENT