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Let’s Talk About Personal Service and Mental Health

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We’re all accustomed to discretion and protecting privacy, and some of us may have had experiences similar to the above. Many of us have seen things we’d prefer not to see or experience again.


In a boundaryless work culture, we need to maintain sanity.

We are the ultimate secret keepers and caregivers and, yet, we don’t take care of ourselves. We don’t take care of each other. We need to sit with this.

When it comes to what you can do for yourself, in a nutshell my advice is:

Say No to…

In our industry it’s very easy to get sucked into the luxury lifestyle mode. We’re around it all day, we work hard and we DO deserve to be treated well. That said, most of us live in expensive towns, we often don’t have retirement accounts and we take very little time for our own financial growth.

So it behooves us to avoid:

  • Luxury experiences and exotic trips

  • Expensive clothing, cars and apartments

  • Treating yourself to cocktails

  • Over indulging on unhealthy food

And say Yes to…

  • Building financial security so you can leave any unhealthy employment situation when you need to leave

  • Eating healthy(ier)

  • Building and maintaining healthy relationships

  • Putting in the work to get good at having hard conversations (this is so important!)

  • Trusting your gut when you want to walk away from bad situations

In closing…

Wealthy people have been getting away with bad behavior for too long. We’ve all seen and done things that didn’t feel right and that we wished we hadn’t seen. But at the same time, we need to, and deserve to, be able to sleep well at night.

I don’t have all the answers when it comes to stopping the rampant abuse in our industry. I just know we need to be talking about it; coming together to support those of us who have experienced (or are experiencing) the mental stress and trauma that come with our profession. The PSST! (Private Service Support Teams) industry-friend support group idea from my video — where no one names names so that no NDAs are breached — is a start.

What tips or ideas do you have when it comes to staying sane working in a toxic home? I’d love to read your feedback in the comments.

You can watch my talk from the Estate Management Conference on this topic here:…nd-avoid-burnout/


Household Safety Training

Being knowledgeable of safety standards and best practices can mean the difference between a smoothly running household and accidents or injuries for yourself or your staff. As the Estate Manager, you should provide guides, instructions, and manuals as well as include MSDSs in easily accessible notebooks or your Estate Manual for your staff to access when needed. Here are some item to include in your training and manual... PRO MEMBER CONTENT

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Adam King

Online Scheduling and Payroll with Deputy

One of the responsibilities I take on as an Estate Management EA is to handle the admin for scheduling staff and submitting their timesheets for approval.  At any given time I have to track staff at over a dozen locations throughout the country, which can makes this a very time consuming task.

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