Sample Job

Job Description

HOUSE MANAGER, Davis Island

The House Manager is responsible for five-star personal service delivery to the Principal. He or she will assist with maintaining the property, supervising household service delivery, and providing concierge services. 

The House Manager works directly with the Executive staff at an out-of-state Family Office.

Household Service Tasks

• Maintain the property in good working condition at all times
• Supervise weekly cleaning when family is away, and daily cleaning when family is in residence
• Engage service vendors to address issues as needed
• Prepare the residence for family arrival
• Maintain cars; have them cleaned, serviced, and gassed as needed
• Address any maintenance issues that may arise while the family is in residence
• Supervise cleaning and closing of the residence after family departure

Hospitality Tasks

• Purchase groceries and amenities prior to family arrival
• Coordinate floral deliveries and placement
• Light preparation and service of hors d’oeuvres, snacks, or quick meals to leave for the family as needed
• Coordinate family dinners and/ or events with personal Chef or local contract Chef
• Provide Concierge services such as reservations and booking special services

Soft Skills

• Well-groomed, professional appearance
• Long-term intent
• Reliability and punctuality
• Exceptional attention to detail 
• Ability to take direction and work independently

Eligibility Requirements

• Legal to work in the United States
• Able to pass extensive background check including criminal and credit history
• Eligible for bonding

Schedule 

• Outside of weekly walkthrough and cleaning, this is an on-call position
• Lighter workload in the summer, increased hours November - April
• Weekends, school breaks, and holidays are primary times for the family to be in residence
• Requires flexibility with advance notice when possible